These are some of the letters and e-mails our travelers have sent us after their trips. We couldn’t be happier!!
Our trip to Spain managed by Sam Rojo at Carmeltrail was extraordinary. Sam listenened very carefully to everything about which we were interested and arranged for us to see it all, taste it all and love it all. He provided wonderfully educated private guides to show us things that we may have otherwise missed.
Sam remained available by telephone at a moment’s notice if we needed advice about directions, appropriate tips or the best tapas on the planet. Senor Rojo always went above and beyond what one might expect from an ordinary travel agent.
He saw to it that all of our souvenirs were sent to our home in the United States and on the requested schedule. Also, I can never forget that my husband became sick while in Spain and Sam got all details about his condition from the spanish speaking physician and then translated that information for us. He called to check on my husband’s condition several times thereafter. Sam Rojo and this Spain travel specialist was never just a “travel agent.” He was a friend, a brother and a personal administative assistant all in one.
This is why our travel plans for next year’s trip will only be made with Sam Rojo and his Spain travel agency.
In my opinion, you would make a mistake if you chose anyone else.
Bill & Patty W. (Athens, Michigan. USA)
So pleased to be able to comment on this page and tell how much we enjoyed our travels through Spain and Portugal. Carameltrail and Samuel went above and beyond any travel agency we have used in the past.
It was very evident that this company is a labor of love. We learned so much from each of the excellent Spain local guides Samuel arranged for us to meet in each of the cities we visited. So much history in both countries, but if we were on our own, we would have missed all of the personal stories about the personalities and cultures, the art and music, the idiosyncracies, the wonderful, odd little details that make up a culture.
We felt like we were immediate friends with each of our guides And our drivers were so friendly and helpful. I lost my travel journal with everyone’s names and emails, which made us sad as we have invited all of them to visit in California!
Everything was covered and with our little wifi device we could contact Samuel at any time with any issue and he responded quickly with a solution to the problem. This was a rare experience for us in the travel sevice industry. So- we miss you Samuel!
Greetings to everyone at Carameltrail!
Nancy and Joe Tuhtan
San Rafael, California
Nancy and Joe Tuhtan (San Rafael, California. USA)
Hola Samuel the family have returned home safely to Australia! Short note to say thanks for all the organisation and planning put into co-ordinating our rather packed trip to Spain and Portugal! A fantastic set of guides and recommendations all over Spain and Portugal who you’ve obviously established great relationships with.
Will look you up for a Basque area tour next time for sure!
Jason & Ethel K (Sydney, Australia)
Thank you so much for organizing a fantastic trip to Spain. Everything was first class.
Our accommodations were perfect as well as the transport service. The tour guides were very knowledgeable and helpful that made our experience fun and memorable.
We left with a deep appreciation for the history, architecture, food and cultural mix of Spain. We had some knowledge, but not the breath and depth of what we saw and experienced.
Mala Taylor (Suwanee, GA. USA)
Mi esposo y yo viajamos con otras dos parejas. Samuel fue recomendado por una Amiga en Panamá. La experiencia fue a otro nivel. Samuel y su Equipo nos organizaron nuestro viaje en España pensando en todos los detalles.
Los Tours privados en España, Guías, Chóferes y el mismo Samuel, estuvieron pendientes de nosotros en todo momento. Es el dinero mejor invertido de todo el viaje.
Nuestras vacaciones en España no hubieran sido tan fabulosas sin la ayuda de Samuel y su agencia de viajes en España.
Vale la pena la inversión.
Enoch & Carmela (Panamá, Rep. de Panama)